Privacy Policy
Last Updated: May 2023
At PROLEAKER, we take your privacy seriously. This Privacy Policy describes how we collect, use, and protect your personal information when you use our services.
1. Information We Collect
We collect the following types of information:
- Account Information: When you register for our services, we collect basic information such as your email address and Discord username.
- Discord User Token: To provide our server cloning and management services, we require your Discord user token. This is necessary for our core functionality.
- Payment Information: For credit card payments, we use Stripe as our payment processor. We do not store your complete credit card information on our servers.
- Cryptocurrency Transactions: For cryptocurrency payments, we only record the transaction information necessary to verify your payment.
- Usage Data: We collect information about how you interact with our service, including log data, device information, and IP addresses for security and service improvement purposes.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative notifications, such as updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Protect the rights and property of PROLEAKER and others
3. Security of Your Information
We implement appropriate security measures to protect your personal information:
- All user tokens are encrypted and stored securely using industry-standard encryption methods
- We use CSRF tokens for all requests to prevent cross-site request forgery
- Authentication keys are stored using secure hashing algorithms
- We regularly review our information collection, storage, and processing practices to prevent unauthorized access
- Access to personal information is restricted to employees, contractors, and agents who need to know that information to process it for us
4. Information Sharing and Disclosure
We do not share or sell your personal information with third parties. We may share your information only in the following limited circumstances:
- Service Providers: We may share your information with trusted third-party service providers who help us operate our business, such as payment processors (e.g., Stripe), but only to the extent necessary to provide these services.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.
- With Your Consent: We may share your information with third parties when we have your consent to do so.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When you delete your account, we will delete or anonymize your personal information, unless we need to retain certain information for legitimate business or legal purposes.
6. Payment Information
For credit card payments, we use Stripe, a PCI-DSS compliant payment processor. Your complete payment information is never stored on our servers. For cryptocurrency payments, transactions are handled directly through the blockchain network, providing inherent security through the decentralized nature of blockchain technology.
7. Discord User Token Security
We understand the sensitivity of your Discord user token and take extra precautions to ensure its security:
- Tokens are encrypted at rest using strong encryption algorithms
- Access to encrypted tokens is strictly limited and logged
- Tokens are only used for the specific functionality you've authorized
- We implement additional security measures to prevent unauthorized access
8. Children's Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.
9. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access and obtain a copy of your personal information
- Update or correct inaccurate personal information
- Delete your personal information
- Object to or restrict the processing of your personal information
- Data portability
- Withdraw consent where applicable
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
10. Cookie Policy
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
11. Third-Party Services
Our service may contain links to third-party websites or services that are not owned or controlled by PROLEAKER. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services that you visit.
12. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country. By using our services, you consent to the transfer of your information to these countries for the purposes described in this Privacy Policy.
13. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through the support channels provided on our website.